Some anxiety when moving to a new way of working is understandable, though increasingly the ability to undertake remote consultations is increasingly an essential skill for primary care clinicians.

It is helpful to identify specific concerns and work with these. The practice is undertaking a process of change, so an open dialogue about concerns and how to mitigate them is part of the learning and adapting that needs to take place in the team. Team members working in the same room as each other creates an environment that helps with learning and development.