Through funding from NHS England, practices across North East London can receive free hands-on support to adopt or improve a Total Triage process

What’s on offer?

  • Get hands on support from a facilitator who will use a Quality Improvement approach to help you implement/ improve your Total Triage process
  • Access to training in relevant topics such as Signposting, Demand and Capacity planning, Appointment Book Standardisation.
  • Practices will be provided with the Edenbridge Apex analytical system for 1 year at no cost.
  • Opportunities to engage in learning events to discuss new developments and shared challenges with peers

Who is eligible?

Any GP practice within the City & Hackney, WEL or BHR

What does it require from practices?

Whilst there is no financial cost, practices will need to commit their time to the project. Typically a small team from the practice (Clinician, Practice Manager, Patient Assistant) meet regularly with the facilitator to plan and implement the project over a 6 – 12 week period

How do I find out more?