This section highlights some of the tests of changes/case studies implemented by practices since the beginning of the programme. All tests of change are tracked and collected centrally on Life QI (our chosen software) to simplify sharing and spread of successful ideas. If you wish to know more about one specific project, please contact the central programme team or the practice contact mentioned on the top right corner of each project page.

Please make a selection from the menu below:

The Firs Medical Centre – CQC Support

Access – Doctor Direct

Access – GP Appointment Capacity

Access – Six Weeks Baby Checks

NCP System

Online Services – Increase Online Utilisation

Telephony – Telephone Call Answering

Workflow – Documents Handling