We currently have Quality Improvement (QI) coaches who have all been awarded their Improvement Coaching (IC) designation from the International Institute for Healthcare Improvement. Our coaches come from a wide range of backgrounds, allowing them to bring new ideas and perspectives into the practices they coach. Currently, the coaches work across North East London, helping primary care teams to address their chosen challenges and to use the QI methodology effectively and efficiently.

Coaches, Thinking Space Consultants & Care Navigation Facilitators

Charles Kennedy Scott

Kamal Uddin

Kamal is all about making things work better—whether it’s NHS processes, team performance, or the latest bit of tech he’s tinkering with. As a supportive yet goal-driven coach, he champions data-led improvements and collaborative action. He’s been instrumental in rolling out Care Navigation training across NEL and thrives on finding smarter ways to do things. If there’s a way to streamline, optimise, or innovate, Kamal is already on it!

Arshad Takun

Dr Lesley Perkins

Anna Smith (Improvement Advisor)

Karen Bollan

Karen Bollan has been an EQUIP coach since 2020 and has worked with a variety of practices and networks across North East London, introducing them to quality improvement and helping teams achieve their aims to improve patient access, increase digital engagement and run workshops on various topics.  When not coaching Karen works for the RCGP and enjoys baking and swimming in her spare time.

Bola Sotubo

Naomi Beer

Fahmida Khanum

Aneta Beldyga

A dedicated Quality Improvement Coach helping primary care teams streamline processes, reduce workloads, and enhance patient care. With hands-on experience across North and East London, I drive impactful, data-driven change to empower staff and improve well-being.

Miriam Fine

Jasvinder Seehra

Raluca Terry-Enescu

Mina Goyal

Johra Alam

Ash Avsare

Liana Gintautaite

Dean O’Callaghan

Pacifique Kimonyo

Zahieda Chowdhury