Enabling Quality Improvement In Practice

Making North East London the best place to work, and the best place to receive care

EQUIP Vision Statement:

Our vision is to to empower all teams involved in primary care to make improvement on an ongoing basis, which have a tangible impact on the joy of staff and the experience of users.

EQUIP is a Quality Improvement programme that has been working with teams in primary care since 2016. We encourage our staff and citizens to become change agents and create a passionate community of practice. The seven main types of support that EQUIP offers are:

Coaching Microsystems

The engine room of change. Primary care Coaches work with your practice team(s) to create improvements of your choice


Building capability and capacity from within practices so that the change methodology becomes sustainable – topics include Quality Improvement, Joy in Work, Signposting, and more. For more information on training, please click here

Organisational Consultancy (Thinking Space)

We know that positive and sustainable improvement is facilitated by 20% technical skills and 80% social/relational skills. That’s why we put a lot of emphasis on the teams that actually get the job done. Through Thinking Space, we develop teams to tap into their collective values, motivation and creativity, so that they can work well together – even when there’s conflict.

What Matters To You/Joy in Work Conversations

Building on your core values and getting rid of the pebbles in your shoes – whatever keeps you from loving your day.

Data Visualisation and Analytics

We build your practice its own data wall to ensure that issues can be accurately diagnosed, and potential opportunities and interventions are evidenced by data-informed discussions

Just Getting Some Jobs Done!

Flu, demand and capacity, CQC QI requirements, immunisations, reducing DNAs – some jobs are simple enough to tackle straightaway

Learning Systems and Knowledge Exchanges

To celebrate, spread and share ideas that work (and learn from those that don’t!)