Knowledge Exchange: Virtual Patient Participation Groups (PPGs)
This week EQUIP hosted the first of a series of knowledge exchange events for general practice, focusing on sharing learning on running virtual PPGs. Patient participation groups (PPGs) are not only contractual requirement for GP practices; they are an opportunity for patients to become more involved and engaged by practices to improve healthcare services they receive. Many practices have felt that their PPGs need a fresh approach, and want to engage a more diverse range of patients. Covid-19 presents an...
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Increasing Engagement at the Penrhyn Practice People Participation Group
Click Here To Download This NewsletterIncreasing Engagement at the Penrhyn Practice People Participation Group Our key driver for selecting this project We had a small number of people attending the people participation group (PPG) and we wanted to increase engagement in order to make future improvements in the partnership. Our aim To increase the engagement in the people participation group by February 2021 as measured by: Staff engagement in people participation group Increased number of interactions from patients Increase in...
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Improving call/recall knowledge
Click Here To Download This Newsletter Improving Call/Recall knowledge exchange Thank you for joining us last Thursday at our Knowledge Exchange, discussing the call/recall process and presenting tools and information that hopefully will help us reach more patients. It has been a busy year so far and overwhelmingly we felt a strong sense of solidarity from attendees. ‘We’re all having the same issues’ was one of the comments an attendee shared, so it is our hope that the tools our...
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Where is your demand hiding?
Click Here To Download This NewsletterDear folks, We know that people are feeling like there is super-high volume of demand at the moment. This can be coming from a variety of sources: Stuff that people have been hanging on to since the first lockdown Extra registrations because people want to be on the system to get vaccinated Vaccination queries Work sent through from hospitals, who are feeling the pinch tightly People on hospital outpatient and diagnostic waiting lists who are...
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